About

PT Adisesha Palladium Interchange is a premier Internet Service Provider (ISP) in Indonesia, dedicated to delivering high-speed, reliable, and secure internet solutions to businesses and residential customers. With a focus on cutting-edge technology and exceptional customer service, the company aims to connect individuals and organizations, enabling them to thrive in a digital world.

Services Offered:

  1. Broadband Internet:
    • Residential Plans: High-speed internet packages tailored for home use, providing seamless streaming, gaming, and browsing experiences.
    • Business Plans: Scalable internet solutions designed to meet the demands of small to large enterprises, ensuring uninterrupted connectivity for critical business operations.
  2. Dedicated Internet Access:
    • Corporate Solutions: Guaranteed bandwidth with high reliability and low latency, suitable for businesses requiring constant and robust internet performance.
    • Custom Packages: Tailored dedicated internet services to match specific organizational needs, offering flexible bandwidth options and service level agreements (SLAs).
  3. Managed Services:
    • Network Management: Comprehensive network setup, monitoring, and maintenance services to ensure optimal performance and security.IT Support: 24/7 technical support and IT consultancy to assist customers with any connectivity or technical issues.
  4. Value-Added Services:
    • VoIP Services: High-quality Voice over IP solutions for cost-effective and efficient communication.
    • Cloud Services: Reliable cloud storage and computing services to support digital transformation and data management needs.
  5. Top- Tier Internet Reliability with Our Tier 3 Infrastructure      –  Unmatched Reliability : Enjoy 99.982% uptime with redundant power, cooling, and network system

              –  Enhanced Security: Our facilities are equipped with advanced security measure   to protect your data around the clock.

               – High -Performance Connectivity : Experince ultra-fast internet speeds and seamless performance, even during peak usage times.

Mission: To provide superior internet connectivity and innovative digital solutions that empower individuals and businesses to achieve their full potential in an increasingly connected world.

Vision: To be the leading ISP in Indonesia, known for our commitment to quality, innovation, and customer satisfaction.

Core Values:

  • Reliability: Ensuring consistent and dependable internet services.
  • Innovation: Continuously adopting new technologies to enhance service offerings.
  • Customer Focus: Prioritizing the needs and satisfaction of our customers.
  • Excellence: Striving for excellence in service delivery and customer support.

Contact Information:

  • Headquarters: Anggrek I/15, Permata Jingga, Malang
  • Customer Support: +62 31 3000 5699
  • Email: ask@apex-network.id